IT Application Support Specialist

remote

Warszawa

Toruń

Łódź

Joining our team allows you to develop a broad set of skills that you are constantly refining due to the new challenges you solve on a regular basis. Being a part of a no siloed team gives you a chance to provide a reliable and consistent overall service, having the big-picture perspective for the whole project. You will support software developers who usually don’t get engaged in anything past their chunk of code. If you don't like wasting the time for reworking tasks or resolving repeated issues, you can try to write your own code and scripts to automate such activities, avoid human mistakes and make processes more effective.

Your tasks & duties

  • analyzing, dispatching and solving reported issues,
  • handling service requests,
  • performing post-mortem analysis,
  • supporting maintenance windows,
  • providing application monitoring recommendations and new metrics configuration,
  • direct cooperation with customer, development and international technical teams,
  • on-call duty 24/7.

Main requirements

  • 2+ years of experience on similar position,
  • being familiar with Linux/Unix systems,
  • knowing tools: Maven, SVN, GIT,
  • practical skills in working with RabbitMQ,
  • experience with developing bash, python or perl scripts,
  • understanding source code written in Java,
  • practical experience with monitoring tools: Nagios or/and New Relic,
  • skills in using database tools: DBeaver, PgAdmin,
  • good command of English, and fluent Polish,
  • being a team player.

Nice to have

  • practical experience with Service Now, JIRA and Confluence,
  • knowledge of Kubernetes, Bamboo, ELK stack (elasticsearch, logstash, kibana), Power BI,
  • knowledge of cloud environments: Azur,
  • knowledge of network and network administration,
  • experience with Quality Assurance.

We offer you

  • the opportunity to participate in internal trainings and events (we are happy to share knowledge within the team and between departments) and in external events (we participate in industry conferences, dedicated courses),
  • flexible working hours and place of work – but it’s important for us to meet you in Hycom office 2-3 days a week,
  • private medical care, and foreign languages courses,
  • co-financing of the sports package and group insurance,
  • the possibility of using a company car and a drone – for business and private needs
  • many opportunities to integrate with the hy!Team: we have a carnival party, picnics, we plant trees together, we have created an activity program - hy!Time – in which we join thematic groups and spend time together outside of work.; we also do sports together and we convert the collected kilometers into PLN and donate to charity.

This is probably not all, but we will gladly tell you about other aspects of our hy!Culture during the meeting.

Follow us on Linkedin and our blog

If you have any questions, contact:

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