customer self-service applications
Hycom focuses on designing and delivering fast and easy to use web and mobile applications for your customers, who require the product and services information, FAQ answers, their contract related data whenever they need it and wherever they are. Modern customer service does not rely on POS and phone contact only. It has to include online availability of most of the information. We’re helping our clients to be ready to fulfill their customers' expectations.
Why it works
Users of the applications created by us appreciate the possibility of contact and 24/7 access to information. Nowadays, it is often the expected basic form of contact with the suppliers of products and services.
Head of Oracle Practice