we are hycom

a multidisciplinary team of 250 consultants, designers and engineers. We set unique blend of disciplines necessary to design and deliver a successful digital transformation focused on your customer.

what we do

hycom creates and helps to use the most sophisticated omnichannel e‑commerce, service and engagement solutions using SAP Hybris and Oracle ATG technologies. We build innovative platforms combining all customer touch points: internet, POS, mobile, call center, to deliver one amazing customer experience.

services and products

  • telecommunication
  • financial services
  • energy & utilities
  • media & entertainment
  • consumer products

customer oriented applications and platforms

  • sales and e-commerce
  • service and e-care
  • communication and engagement

omnichannel

  • web
  • mobile phone
  • point of sale
  • call centre

consistent user experience

SAP Hybris Commerce implementation for Orange Polska

hycom works together with Orange as long time partner to design and deliver best class experience using integrated digital business platforms like SAP Hybris and Oracle ATG

ATG WebCommerce eshop implementation for Tmobile Germany

hycom was core of the international team developing homogenous e‑commerce and self‑service environment for T‑mobile Germany. System is now ranked as 7th fastest web applications in Germany

hymate platform

hyMate conversational sales platform increases conversion by creating conversations and communicating with your customers the way they’re used to

hyPOS application displayed on a wall screen

hyPOS is one of our products expanding e‑commerce experience into points of sale or service. It can display targeted content from e‑commerce platforms on nearest screen to deliver the most appropriate message aligned with customer profile, product consumption and areas of interest

product recommendation application for T-mobile built on Hyper

hyper is our own platform for effective delivery of customer-facing applications: self‑care, portals and e‑commerce. It was used to bulid product recommendation application for T‑mobile points of sale

hycom staff supporting students

Every hycom team member can devote 10% of working time for own projects. In one of such projects hycom team supported academic staff in developing an extremely economic combustion engine vehicle that competes in the international Shell Eco‑Marathon event

how
we work

hycom integrated delivery approach allows fast delivery of complex digital platforms

planning

  • Service design
  • Transformation design
  • System requirements
  • Choice of technology and tools
  • Choice of delivery methodology and team organization

design

  • Planning of omnichannel consumer journeys
  • Design of user experience
  • Prototyping and testing with the users
  • Functional requirements
  • System architecture and technical project

delivery

  • Delivery management
  • Software development
  • Integration
  • Iterative tests / QA
  • Release management

on-going development

  • Adaptation to changing business requirements
  • Elaboration and enhancement of customer experience
  • Quality and security maintenance
  • Development of new functionalities

our clients and partners

We gained our experience working for top European service companies

Our partners help us deliver most up‑to‑date solutions to our clients

technological
partners

implementation
partner

we're a
member of

We are
hiring