Self-Service application for the energy & utilities
Trusted Partners
Trusted Partners
Fortum
Innogy
73%
Customer requirements
4
months until commercial launch
3
backend integrations
14
pre-integrated components
- Relief for the customer service staff/ More capacity for more complex requests
- Satisfied customers
- Growth through cross- and up-selling
- Growth through cross- and up-selling
Empower customers and streamline your internal operations
Make it easy for your customer to switch from paper to digital. Our mobile-first approach assures seamless onboarding. Excellent customer experience will empower your clients to use your self-service solution as a one-stop shop and communication channel.
- Outage and Failure Management
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- Up-to-date settlements & payments
- All energy products and services in a single place for private and business customers
- Energy consumption reports
- Composable platfom
- MACH architecture
- API specification
- Technology stack
Features
Composable approach and M.A.C.H. architecture gives flexibility and allows consistent omnichannel experience
End-User
E-mobility
Content management
Smart metering & manual settings
Customer account
Consumption reports & set your goals
Dashboards
Invoices & Payments
Business
Water
Multilanguage
Heat
Up-& cross sell promotion presentation
Internet
Report a failure and other customer requests
Photovoltaik
Contracts
Multi locations & B2B accounts
Gas
Login and registration
Customer agent mode
In-app noticications
Articles & FAQ
IT
SAP for Utilities
SAP IS-U
Payment Online
CRM
