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Experts in B2B Self-Service and eCommerce Solutions

Boost sales and reduce customer service costs with eCommerce and Self-Service platforms. Maximize your company's IT potential and deliver an exceptional customer experience.

B2B eCommerce

for manufacturing and distribution companies

  • Delivered on world-class B2B eCommerce platforms

  • Provided with additional features e.g. deposit warehouse services, digital product passport, future stocks or spare parts

  • Seamless integration with ERP and CMS systems

Self-Service Platform

for energy and utilities

  • Lower cost-to-serve

  • Increased customer satisfaction

  • Scalable and flexible solution with CMS and upselling features

  • Integration of automated billing and payment options

Strategic Partnerships

With 10+ years of experience, we transform sales and service channels for B2B eCommerce solutions

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  • Manufacturing

    As the manufacturing industry shifts to a customer-centric approach, companies must focus on the value of this change for the entire business ecosystem, including employees, customers, and distribution partners. Tackle the challenges head-on and leverage the benefits for sustainable growth.

    See how we assist our manufacturing clients

  • Energy and Utilities

    Embrace the evolving momentum in the energy industry. Shift from being infrastructure-oriented to customer-oriented, and turn your customers into prosumers. Seize this opportunity to lead the way in sustainable energy and customer engagement.

    See how we assist our utilities clients

  • Telecom

    Leverage your large user base to build profitability from long-term customer relationships. Focus on strategies that enhance loyalty and drive sustainable growth in the telecommunications industry.

    See how we assist our telecom clients

Choose the service that will help you tackle your company's challenges head-on

  • Software Development and Consulting

    From Vision to Implementation: Empower your business with our IT development and consulting services. Leverage Hycom expertise in creating digital solutions that fully utilize your technology, giving you a competitive edge in the market.

    • Custom Software Development

    • Solution Scaling

    • Mobile App Development

    • SAP Development

    Learn more

  • Customer Experience Consulting

    From Feedback to Loyalty: Enhancing customer experience for greater profitability. Boost your client satisfaction with our methodology, tested in multiple projects, to improve every interaction between your business and your customers.

    • Customer Research

    • Customer Journey Mapping

    • Content Strategy

    • CX Consulting

    Learn more

  • Solution Strategy

    From Concept to Market: Maximize the potential of your digital solution with our strategic approach to drive growth, enhance user engagement, and achieve industry leadership.

    • Market Research

    • Solution Strategy

    • System Architecture

    • Roadmapping

    Learn more

  • UX/UI Design

    From Concept to Interaction: Transform your design ideas into engaging user experiences. Apply UX principles to ensure intuitive and rewarding user interactions, driving customer engagement and satisfaction.

    • Concept Validation and Testing

    • UX and UI Design

    • Design System, Information Architecture and Navigation Design

    • UX Audit

    Learn more

  • eCommerce

  • Composable architecture

  • Headless

  • OroCommerce

  • Manufacturing

  • Software development

  • Case study

Digitalization of the sales process through the introduction of a B2B eCommerce platform at Osadkowski

Read the case studyRead more about Digitalization of the sales process through the introduction of a B2B eCommerce platform at Osadkowski

We develop and scale our solutions using cutting-edge technologies from industry leaders.

Need expert knowledge in digital sales and service transformation? You've come to the right place!

  • Self-service

  • Energy

  • Customer experience

  • Digital transformation

  • Case study

  • Solution strategy

Driving customer-centric change in Salzburg AG

The energy sector is shifting dramatically due to deregulation, sustainability, and changing customer expectations. In this volatile market, utilities like Salzburg AG are reinventing strategies. To improve customer experience, Salzburg AG launched the "One Face to the Customer" program, transitioning from a traditional utility to a modern, service-oriented entity for both B2B and B2C customers.

  • Headless

  • OroCommerce

  • eCommerce

  • SAP Commerce

How to choose a B2B eCommerce platform

Choosing the right B2B eCommerce platform can be challenging, but this article guides you to simplify the process. We delve into the key factors to consider when selecting a platform, including how well it meets your business needs, its ability to scale with your growth, and how seamlessly it integrates with your existing systems. Find out how to reap long-term benefits from the right eCommerce.

Ready to maximize your IT solutions? Schedule a free consultation today!