B2B Customer Portals that Build Loyalty

Custom Portals for Your Business. Give your B2B customers easy self-service access to orders, invoices, and account information while reducing your support workload.

Self-Service Made Simple for Every Business Partner

Hycom builds self-service portals for vendors, distributors, and B2B customers. Our secure platforms handle orders, inventory, account management, and product information with role-based access and real-time updates. This portal offers also modules with educational materials for customers and technical personnel, customized for your business needs with integrated eCommerce and collaboration tools.

A Smarter B2B Platform: Higher Revenue, Lower Costs

Improve B2B efficiency with our customizable self-service portal. Showcase complementary products and exclusive offers to create new revenue streams while customers access orders and product details instantly. Automate routine tasks, cut costs, and turn every customer interaction into a sales opportunity.

Full Integration

Integrate CRM, ERP, and PIM systems with our high-performance APIs—automate workflows and sync data in real time to boost productivity and enable faster decisions.

Order Management

Configure, place, and track orders through the intuitive platform—with smart reordering options that let you replicate past purchases in just seconds.

Product Information

Instantly access up-to-date product details, pricing, availability, and technical specifications—all in one centralized hub.

Accounts & Documents

Access files instantly, with full visibility into your transaction history. Simplify audits, approvals, and financial tracking with 24/7 availability and organized digital records.

Inventory & Shipment

Track inventory in real time and monitor deliveries end-to-end. Get proactive shipping alerts and stock updates to optimize planning and avoid disruptions.

Integrated Analytics

Get the data you need, when you need it. Track performance, spot trends, and make better decisions with built-in analytics.

Advanced self-service capabilities for modern B2B operations

Efficiency Through Self-Service

Give distributors, partners, and vendors instant access to product specs, 3D models, technical drawings, and instructions through a secure knowledge base. Reduce support calls and speed up projects.

Frictionless Buying Experience

Empower your customers to browse, order, and reorder with ease—anytime, on any device—reducing friction in the buying process and driving faster, more consistent sales.

Knowledge at The Fingertips

Give customers instant access to product manuals, certificates, and technical documentation so they can make informed decisions and solve problems independently.

Post-Sales Support

Let customers submit and track technical cases with instant updates and prioritized handling. Our system connects them with expert engineers for faster, more effective resolution.

Real results. Real impact.

Explore real success stories—from 30% cost reductions to 2x faster deployments—and see how we replicate them for you.

Self-service
Customer experience
Technology consulting

What do utility customers expect from modern self-service applications, and why are traditional portals insufficient?

A robust portal and self-service application serve as a gateway for users to interact with your service. To meet these expectations effectively, it's imperative to understand customers' expectations and provide features that cater to their diverse needs most efficiently and flexibly.

eCommerce
Composable architecture
Headless
OroCommerce
Manufacturing
Software development
Case study

Digital transformation of Osadkowski — from a traditional agricultural supplier to a modern eCommerce & Self-Service Platform

Osadkowski specializes in plant protection, seeds, and crops. Leading in cooperation with Polish farms, it builds its market position through trust and professional services. To meet farmers' needs, Osadkowski launched a modern and user-friendly eCommerce platform to support local communities and invest in the Polish countryside.

One IT ecosystem. Multiple applications.

Built on Hycom.digital's real-world experience with MACH-based e-commerce solutions, our Self-Service Customer Portal uses a strong modular foundation that expands according to your company's needs. Start with core functionality and add modules as you grow—all with flexible APIs that deliver seamless integration with your ERP, CRM, PIM, DAM, FSM and other systems.

Self-service portal that fits your needs—we customize each solution based on your requirements, user roles, and industry demands.

B2B Portal

A powerful solution built for complex B2B operations. Manage corporate accounts, pricing, and catalogs with ease—while supporting custom workflows, RFQs, and advanced self-service for partners and customers.

Distributor Portal

Increase distributor efficiency with role-based access to product data, certificates, marketing materials, and ordering tools—all in one centralized platform powered by Hycom Portal.

Vendor Portal

Strengthen supplier collaboration and streamline your supply chain with a centralized platform that improves communication, boosts operational efficiency, and ensures data accuracy.