Optimize Processes & Leverage Data with Advanced eCommerce
Stay competitive and meet changing market demands. Use advanced eCommerce solutions to automate processes, gain insights from data, and expand market reach.
Identify your challenge and find effective solutions
Your business need
Select technology capabilities for maximum business benefit
Focus your investments on technology solutions that can scale your business growth, handle increased workloads efficiently, and support employees and customers without additional investments.Streamline operations
Integrate business processes such as inventory management, order fulfillment, or customer service to reduce operational costs, and increase agility in responding to market demands.Change management and facilitation
Navigate organizational resistance to new technologies and processes to improve operational efficiency and secure internal support.
Our recommendation
Solution strategy consulting
Your business needs
Understand how your customers shop
Study purchasing patterns to tailor manufacturing processes, enhance product satisfaction, and build long-term customer loyalty.Improved relationship management
Tailor communication strategies and customize services to bolster partnerships with B2B clients, accelerating their responsiveness to your offering.Deliver Omnichannel Experience
Give your customers a smooth experience across various channels (online, offline, mobile) to offer them convenience that translates to increased sales and brand loyalty.
Our recommendation
Customer experience consulting
Your business needs
Adopt a user-centered design approach
Incorporate a user-centered design approach into solutions for B2B clients to optimize eCommerce functionality and proactively reduce customer service inquiries.Maximize Engagement and Interaction Rates
Boost customer response rates with effective design elements that engage clients. Use interactive features and engagement tools to encourage meaningful interactions.Simplify Overly Technical and Jargon-Filled Content
Remove technical jargon and confusing product descriptions; offer content that provides real value to customers.
Our recommendation
UX design
Your business needs
Offer eCommerce capabilities that meet B2B complex needs
Enhance technology capabilities by upgrading to modern eCommerce platforms that fully support the complex requirements of B2B transactions.Deploy self-service platforms
Implement a self-service platform that empowers customers to manage their accounts, orders, and queries, reducing the workload for customer service employees.Navigate Complex SAP Integration
Streamline SAP system integration with customer experience (CX) to reduce complexity and resource intensity, leveraging the industry and solution knowledge.
Our recommendation
IT development and consulting
Piotr Osadkowski
Chief Digital Officer, Osadkowski
"The implementation of the e-care system is a key step in Osadkowski's digital transformation of sales and customer service channels. By collaborating with Hycom early on, we ensured all stakeholders understood the goals and expected outcomes."
Accelerate implementation of manufacturing eCommerce platform with Prosperer
Predefined features designed for the manufacturing and distribution sectors
An open, composable platform for enhanced business agility and technological scalability
Seamless integration with SAP Commerce Cloud and OroCommerce
Short implementation time and quick ROI
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