say hy to hycom | Hycom S.A.

Hycom is the partner of choice for the implementation and development of complex SAP-based commerce and self–service solutions

Active partnership with SAP since the beginning of Hycom
Experienced team of 85 engineers who did complex and large-scale implementations of SAP commerce
Rapid implementation of SAP thanks to industry-oriented accelerators
Lean, customer-centric implementation methods that allow bringing values fast

Hycom helps company meet the goals and overcome challenges in the area of commerce system

Increasing the flexibility of operation

Change of any business process requires a lot of development

Omnichannel customer experience

Inconsistent customer journeys across channels

Coherent IT system landscape

Data redundancy and latency, difficult maintenance and process automation

Ease of system integration

Many point-to-point integrations. No clear and consistent API across key systems

Digital transformation of B2B and B2C sales nad customer service channels

Hycom conducted a full range of services: from prioritizing and programming the transformation, mapping of the customer’s journeys, to designing and implementing the new system.
SAP Commerce was the primary platform for digitizing B2B and B2C channels
The solution was integrated with SAP C/4HANA and S/4HANA systems.