16/06/2025
News
AI
Hycom will build AI-based shipping platform for CSL
16/06/2025
Hycom - a Polish expert in creating user-friendly and scalable B2B digital solutions - has begun working with CSL Sp. z o.o., a nationwide logistics operator operating since 1998 and providing comprehensive sea, land, rail, air transport and customs agency services. The goal of the project is to design, implement and launch an integrated Forwarding Platform to increase automation, transparency and efficiency of CSL's transportation processes.
Key elements of the project
Route optimization
Otimo 's built-in Forwarding Optimizer analyzes cargo dimensions, time windows and costs, recommending the most efficient routes with the option to manually adjust and recalculate.
Automation of shipping
Registration and handling of orders, automatic assignment of carriers, support of domestic and international transport (LTL, FTL).
Self-service portal "CSL World".
In which customers will ultimately be able to place orders, track statuses, download transport documents and set up notifications (email, push).
Reporting
Interactive dashboards and data exports (Excel/PDF/API) will allow you to analyze carriers' costs, on-time performance and KPIs.
Statements from partners
Digitizing and automating shipping processes is key to further scaling our business. In Hycom, we have found a partner that combines mature industry knowledge with AI innovations. Together, we will create a solution that will take our logistics services to the next level.
The new Shipping Platform for CSL aligns perfectly with Hycom's mission: to bridge the tension between people and technology. With composable architecture, AI and automation, we help CSL teams respond faster to the dynamic needs of the TSL market and ensure readiness for further functional growth.
About cooperation
Phase 1 design and implementation
Launching the Shipping Platform MVP with key transportation processes.
Integrations
Connection to existing CSL systems and third-party carrier services.
Maintenance and development
Hycom, as a proactive strategic partner, will monitor the solution and recommend further improvements.
About Hycom
Hycom supports enterprises in discovering business goals and translating them into measurable digital products. The company provides user-friendly, intuitive and scalable platforms, taking joint responsibility for their further development.
About CSL
CSL Sp. z o.o. is a Polish logistics operator headquartered in Szczecin, Swinoujscie and Gdynia providing comprehensive sea, land and air freight forwarding services as well as customs and warehousing services for over 27 years.
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