ISO 9001/27001

ISO 27001, the international standard for information security management, provides numerous business benefits.

By adopting ISO 27001, we can better secure information assets, build trust with stakeholders and customers, ensure regulatory compliance, and support long-term business success.

Key benefits of having implemented ISO 27001 include:

• Focus on data security: ISO 27001 helps protect sensitive data against various threats such as breaches, hacking and data theft by implementing a structured approach to information security management.

• Higher level of trust and confidence: maintaining ISO 27001 certification demonstrates a commitment to information security, thereby increasing trust among customers, business partners, and stakeholders.

• Regulatory compliance: ISO 27001 helps us meet legal and regulatory requirements regarding data protection and privacy, reducing the risk of non-compliance.

• Risk Management: implementing an Information Security Management System (ISMS) supports effective identification, assessment, and management of risks related to information security, thereby minimizing potential threats and business continuity interruptions through preventive measures.

• Continuous improvement of security and operational efficiency: maintaining ISO 27001 certification (including regular internal and external audits) enforces developing and maintaining effective processes and procedures, which can lead to overall operational improvements.

• Business continuity: ISO 27001 supports business continuity management by identifying possible threat scenarios and incidents related to information security, ensuring that we are able to operate during disruptions and recover quickly after serious disaster.

• Improved supplier management: we assess security practices of suppliers and partners to better manage of the supply chain and reduce the risk of external threats.

• Employee awareness and engagement: ISO 27001 standards involves training employees on information security practices, increasing their awareness and involvement in maintaining data security.

• Incident response: thanks to ISO 27001, we maintain a framework for managing information security incidents, ensuring a prompt and effective response to minimize potential impact.

ISO 9001 is a globally recognized standard for quality management systems (QMS) and provides numerous benefits for us and our customers.

By adopting ISO 9001 we maintain and monitor our service quality, enhance customer satisfaction, therefore achieving long-term success through a commitment to continuous improvement and effective quality management.

Key advantages of ISO 9001:

• Process improvement: ISO 9001 promotes a process-driven approach to managing and delivering IT services. This helps in identifying inefficiencies, streamlining operations, and enhancing overall productivity.

• Focus on customer satisfaction: we can ensure that we consistently meet customer requirements and improve service quality, leading to higher customer satisfaction.

• Consistent quality: ISO 9001 ensures that IT services are delivered consistently according to established standards and procedures, reducing variability and increasing reliability.

• Regulatory compliance: implementing ISO 9001 helps us to comply with relevant legal and regulatory requirements, reducing the risk of non-compliance.

• Continuous improvement: the standard fosters a culture of continuous improvement through regular monitoring, measurement, and analysis of processes, leading to ongoing enhancements in service quality.

• Employee engagement: ISO 9001 involves our employees in the development and improvement of processes, increasing their engagement, motivation, and ownership of quality outcomes.

• Decision making: ISO 9001 promotes data-driven decision making by emphasizing the importance of collecting and analyzing performance data, leading to more informed and effective decisions.