- Services
- Composable Solutions for Digital Service & Commerce
Sales and self-service business platform for the manufacturing and distribution

- Integrations and processes created to provide consistent experience for customers and Backoffice staff
- Performance and scalability by design thanks to cloud infrastructure and flexible integration solutions
- Accelerated B2B processes with built-in features and architecture ready to embrace new business models
- CX focused: experience design is based on research, co-created and verified with customers
E-commerce platform for manufacturing
Features that connect design and processes into a great experience




Hycom helps manufacturing companies to meet the goals and overcome challenges
Consistent omnichannel experience
Multiple touchpoints, expected 24/7 perfect transactions processing
Becoming a data-driven company
Data are siloed or not used to generate new value
Empowering sales channels
Limited legacy solutions (e.g., with incomplete customer data) are often the biggest obstacle to empower sales
Accurate and complete product information
Comprehensive information on products is an essential part of great CX but hard to achieve
For more information, please contact:
Rolf
Kappler
Head of Manufacturing and Distribution Sector