Easy and clear mobile subscriptions

As a long term partner of Orange Polska, one of Poland’s largest telecom companies, Hycom was able to leverage its experience to successfully develop a new portal for nju mobile. We also implemented a conversational interface to enable more convenient mobile transactions, creating a more dynamic mobile-first experience for their users.

Collaboration and imagination drive the innovation that meets our client’s needs

Is there any interface as simple and intuitive as a cash-machine? We don’t think so. That is why we decided to develop a product that would offer the same quick and easy functionality.  With this in mind, we created a prototype which we tested then via extensive user interviews and A/B testing. What was the result?  A simple and outstanding interface enabling users to quickly navigate the complex offer of a mobile telecom brand.

Our association with Orange also enabled us to adopt a uniquely effective and creative approach to improve user experience.  We leveraged our expertise to create a new design system for Nju mobile, change their purchase process and redesign their portal. We also created “Hymate”, a conversational user interface to sell phones with a contract. Nju mobile is the first Polish telecom to provide this type of interaction.

See more design screens on Behance.

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