say hy to hycom | Hycom S.A.

Modular self-service solution that gives flexibility to automate business processes and provide consistent customer experience.

All energy products and services in a single place for private and business customers
Energy consumption reports
Up-to-date settlements & payments
Customer portal as the first choice for any customer request

Main principles

Composable approach and M.A.C.H. architecture gives flexibility and allows consistent omnichannel experience

We don’t want to implement the next big solution that will take years to launch

You start from the most needed journeys and give it to users in months, not years, and reduce dependence ona single vendor monolithic solution

Our customers are dissatisfied with inconsistent experience

Leverage ability of the headless approach to provide the same service and data to many touchpoints in a consistent manner

We need to apply best practices and adopt them to our business context

Use prebuilt components and flexibly shape customer journeys to provide a top omnichannel experience

Changing industry requirements regarding technology