- Services
- Composable Solutions for Digital Service & Commerce
Composable Solutions for Telecommunication

- Customer Self-Service
- Digital Sales
- Omnichannel Experience

Architecture that accelerates the implementation of the solution
Composable approach provides flexibility and allows a consistent omnichannel experience
Hycom helps Telco companies meet their goals and overcome challenges of digital initiatives
Many customers find self-service applications difficult requiring more effort than human interaction
Directing customers to digital self-service
There is a myriad of systems and processes that are critical to integrate with and technology delivery is slower than business demand
Increasing the effectiveness of digital development
Data is scattered and inconsistent across many systems and new data increasingly emerges from the intelligent measuring
Increasing the quality of digital self-service
It is difficult to understand and control customers across siloed and inconsistent touchpoints
Integrating omnichannel experience
Start successful digital project now
Maciej
Macias
Head of Energy & Utilities Sector